> ## Documentation Index
> Fetch the complete documentation index at: https://bunny.net/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Product Release Stages

We introduce new products and major features through a phased release process. This allows us to validate real-world and production use cases, ensure reliability and performance, gather customer feedback, and align support and go-to-market readiness before declaring a product fully production-ready.

Each stage sets clear expectations around access, pricing, stability, and support.

## **Release stages at a glance**

| Stage | Access | Pricing | Intended use |
| - | - | - | - |
| **Closed Preview** | Invite-only | Free | Early validation with trusted users |
| **Public Preview** | Public | Free or paid (varies by product) | Real-world and **limited production** workloads |
| **General Availability (GA)** | Public | Paid | Production workloads |

## **Stage 1: Closed Preview**

**Closed Preview** is an invite-only early access phase focused on validating core functionality with a small group of trusted users. During this stage, we work closely with participants to validate use cases and iterate rapidly.

### **Access and pricing**

* Access: Invite-only

* Pricing: Free

### **What you can expect**

* Functional end-to-end, but not fully polished

* A **“Preview”** label in the UI and documentation

* Features and APIs may change

* Feedback directly influences the roadmap

* Users are selected from early adopters, partners, or the community

### **Support and reliability**

* Best-effort support

* Not recommended for mission-critical production workloads

## **Stage 2: Public Preview**

**Public Preview** makes the product available to a broader audience for real-world validation at scale. Some customers may also choose to run production workloads during this phase, depending on their risk tolerance and use case.

### **Access and pricing**

* Access: Public

* Pricing: **May be free or paid**, depending on the product and underlying infrastructure or operational costs

Pricing during Public Preview varies by product and is always clearly communicated before use.

### **What you can expect**

* A visible **“Preview”** label

* Stable and reliable for real-world usage

* Suitable for **production workloads**, with the understanding that:
  * Features may still evolve

  * Breaking changes are unlikely but possible

* Onboarding, documentation, and self-serve flows are available

* Some features may still be under active development

### **Support and reliability**

* Support is available through standard or community channels

* Feedback continues to drive prioritization and improvements

***

## **Stage 3: General Availability (GA)**

**General Availability (GA)** represents the full public launch of a product. At this stage, the product is production-ready and fully supported for long-term use.

### **Access and pricing**

* Access: Public

* Pricing: Paid (standard pricing applies)

### **What you can expect**

* A stable, production-grade product

* Fully finalized documentation and APIs

* Mature onboarding, monitoring, and operational tooling

* Designed for broad adoption and long-term scalability

### **Support and status**

* Support is handled through established customer support channels

* Service health and incidents are communicated via the status page when applicable

***

## **Release labeling**

We use the following labels to clearly communicate product maturity:

* **Preview**: Applies to Closed Preview and Public Preview releases

* **GA**: Indicates the product is production-ready with full support


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